Return policy

To process your return as quickly as possible we kindly request your to file your claim according to the procedure described below:

• New parts can be returned within 3 weeks after delivery
• All new parts have to be returned in the original packaging
• Old caliper cores can only be returned using the ‘Back in box’ procedure
• Repair kits, fitting kits, cups, brake line tubes, wear indicators and ABS sensors cannot be returned
• The  return form has to be filled out completely
• After receiving your claim you will always receive a confirmation from ABS with an unique RMA-number.

Requirement for shipment:

• Clearly put the RMA number on EVERY package/pallet
• One RMA per package/pallet
• Put a copy of the confirmation you received from ABS in the package

By clicking on the link below you can download the return request form:

• Return request form (PDF-file)
• Return request form (Microsoft Word-file)

Send a completed form preferably to e-mail: export@abs-bv.nl or by fax: +31 30 6861 251.