Return policy
To process your return as quickly as possible we kindly request your to file your claim according to the procedure described below:
- New parts can be returned within 3 weeks after delivery
- All new parts have to be returned in the original packaging
- Old caliper cores can only be returned using the ‘Back in box’ procedure
- Repair kits, fitting kits, cups, brake line tubes, wear indicators and ABS sensors cannot be returned
- The return form has to be filled out completely
- After receiving your claim you will always receive a confirmation from ABS with an unique RMA-number.
Requirement for shipment:
- Clearly put the RMA number on EVERY package/pallet
- One RMA per package/pallet
- Put a copy of the confirmation you received from ABS in the package
By clicking on the link below you can download the return request form:
- Return request form (PDF-file)
- Return request form (Microsoft Word-file)
Send a completed form preferably to e-mail: export@abs-bv.nl or by fax: +31 30 6861 251.